Shipping policy
Shipping Policy
Last updated: October 28, 2026
Thank you for shopping with NovaNest! We currently ship exclusively to customers in the United States.
Order Processing
Orders are processed and prepared for shipment by our fulfillment partners. Processing times may vary depending on product availability and order volume.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Costs
We offer FREE Standard Shipping on orders delivered within the United States.
There are no additional shipping charges at checkout for eligible US orders.
Estimated Delivery Times
Standard Shipping: 7–14 business days.
Delivery times are estimates and may vary depending on the product, fulfillment location, destination, and shipping carrier.
Some products may arrive sooner. Delivery estimates include the expected shipping timeframe but may be affected by processing or carrier delays.
Order Tracking
Once your order ships, you will receive a tracking number by email when available. Tracking updates may take some time to appear.
Shipping Destinations
We currently ship only within the United States.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing an order. If you notice a mistake, contact us immediately. We cannot guarantee changes after an order has been processed.
Lost, Damaged, or Delayed Orders
If your order arrives damaged, is lost, or experiences significant delays, please contact us. We will investigate and help resolve the issue in accordance with our refund policy and applicable consumer protection laws.
Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible. Changes may not be possible once an order has been processed or shipped.
Contact Us
For shipping questions, please email telekomas@gmail.com.